New Client Form

Thank you for choosing Sumner Veterinary Hospital!

Please complete this form before your first visit. We look forward to meeting you!

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Client Policies & Procedures

Our office accepts Visa, Mastercard, Discover, and American Express. We also accept cash and checks (only with verification of valid driver's license or other ID at the time of payment).

In addition, we also offer several third-party financing options for our clients via CareCredit and Scratchpay. We accept a variety of CareCredit plans based on the total transaction amount for your pet. CareCredit requires that payment only be made for services as they are rendered; we cannot charge services to your account in advance. Additionally, the use of CareCredit requires that the card be present every time and that two forms of identification are verified. We appreciate your understanding of our desire to protect your account/identity.

As financing options are offered, we cannot offer additional in-house payment plans for our services. Clients needing additional financial support are encouraged to apply for CareCredit or ScratchPay with a co-signer.

Full payment is due at the time of service. This includes any charges/fees agreed to by my authorized proxy. Our team is happy to provide any client with a written treatment plan prior to services being rendered. The client will be responsible for a 1.5% monthly finance charge on accounts over 30 days and any collection and/or legal fees on accounts over 90 days. Your signature below indicates your agreement with these policies.

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